Shipping Policy

Last Updated: September 8, 2026

Thank you for shopping with Post Malone | Official Shop. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from postmalone.shop.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During periods of high order volume, product launches, promotions, holidays, or other exceptional circumstances, processing may take longer than usual.

Once your order has been shipped, you will receive shipping information or tracking details where available.

2. Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed during checkout when applicable.

Estimated delivery times may vary depending on:

• Your delivery address

• Shipping method selected

• Carrier availability

• Customs processing

• Weather conditions

• Public holidays

• High shipping volumes

• Other circumstances outside our control

Delivery estimates are not guaranteed delivery dates.

3. Shipping Costs

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

• Destination

• Order size or weight

• Shipping method

• Local delivery requirements

We may occasionally offer free shipping promotions or other shipping discounts. Any such offer will be subject to the terms stated at the time of the promotion.

4. International Shipping

Where international shipping is available, customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product price or shipping fee unless specifically stated during checkout.

Customs policies vary by country, and Post Malone | Official Shop cannot guarantee that an international shipment will not be subject to additional charges or customs delays.

5. Tracking

Where tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after the carrier receives the package.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier.

If you still cannot locate the package, contact us at info@postmalone.shop.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please contact us as soon as possible if you notice an error in your shipping address.

We will make reasonable efforts to correct the address before the order is shipped. However, we cannot guarantee that changes can be made after an order has been processed or shipped.

Additional shipping costs may apply if an order needs to be reshipped because of an incorrect or incomplete address provided by the customer.

7. Delayed or Lost Packages

While we make reasonable efforts to ensure orders are shipped promptly, delivery delays may occur due to circumstances beyond our control.

These may include carrier delays, customs delays, severe weather, natural disasters, strikes, public holidays, incorrect addresses, or other unexpected events.

If your package appears to be lost or significantly delayed, please contact us at info@postmalone.shop with your order number and tracking information, if available.

We will make reasonable efforts to assist you in resolving the issue with the shipping carrier.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible at info@postmalone.shop.

Please provide:

• Your order number

• A description of the damage

• Clear photographs of the damaged product

• Photographs of the shipping package and packaging materials

We may review the information and, where appropriate, provide a replacement, refund, or another suitable resolution in accordance with our Refund & Return Policy.

9. Undeliverable or Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or another issue attributable to the customer, we may contact you to arrange reshipment.

Additional shipping charges may apply for reshipping the order.

If you prefer not to have the order reshipped, any applicable refund will be handled in accordance with our Refund & Return Policy.

10. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at info@postmalone.shop.

We will make reasonable efforts to accommodate your request, but changes or cancellations may not be possible once an order has been processed, packed, or shipped.

11. Shipping Restrictions

Some products may not be available for delivery to certain countries, regions, territories, or addresses due to shipping restrictions or other circumstances.

If we are unable to ship your order to the address provided, we will contact you and, where appropriate, arrange a refund.

12. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Post Malone | Official Shop
Website: postmalone.shop
Email: info@postmalone.shop