Privacy policy

Privacy Policy

Last updated: July 19, 2026

This Privacy Policy describes how Post Malone Official Shop (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through postmalone.shop (the “Site”).

For purposes of applicable data protection laws, the business responsible for your personal information is:

Business name: [Insert legal business name]
Store name: Post Malone Official Shop
Website: postmalone.shop
Email: info@postmalone.shop
Mailing address: [Insert complete business mailing address]

By using the Site, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we will request your consent before using your personal information for the relevant purpose.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the Site and may include:

Contact Information

We may collect your name, email address, telephone number, billing address, shipping address, and other contact details you provide.

Order and Transaction Information

When you place or attempt to place an order, we may collect information about the products you purchase, order value, payment status, shipping method, transaction history, returns, refunds, and exchanges.

Payment information may be collected and processed by Shopify, Shopify Payments, PayPal, credit card networks, banks, or other payment providers selected during checkout. We may not directly receive or store your complete payment card number.

Account Information

When customer accounts are available, we may collect your username, password, saved addresses, preferences, and purchase history.

Website and Device Information

We and our service providers may automatically collect information such as:

  • IP address;
  • browser type and device type;
  • operating system;
  • device identifiers;
  • referring website;
  • pages and products viewed;
  • links clicked;
  • cart activity;
  • approximate location;
  • dates and times of visits; and
  • interactions with our Site and advertisements.

Customer Support Information

When you contact us, we may collect the information included in your message, order details, attachments, and any other information required to respond to your request.

Marketing Information

When you subscribe to promotional communications, we may collect your email address, telephone number, marketing preferences, and information about how you interact with our emails, messages, and advertisements.

Information You Make Public

If you submit a product review, comment, photograph, or other public content, the information you provide may be visible to other visitors.

2. How We Collect Personal Information

We may collect personal information:

  • directly from you when you place an order, create an account, contact us, submit a form, or subscribe to marketing;
  • automatically through cookies, pixels, tags, local storage, and similar technologies;
  • from Shopify and the applications used to operate our store;
  • from payment processors, shipping providers, fraud-prevention services, analytics providers, and advertising partners; and
  • from social media platforms when you interact with our pages, advertisements, or connected features.

3. How We Use Personal Information

We may use your personal information to:

  • process, fulfill, deliver, and manage orders;
  • verify payments and complete transactions;
  • provide order confirmations and shipping updates;
  • manage returns, refunds, disputes, and customer-service requests;
  • create and maintain customer accounts;
  • personalize your shopping experience;
  • remember your cart and preferences;
  • detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
  • improve our Site, products, services, marketing, and customer experience;
  • measure Site traffic, performance, and advertising effectiveness;
  • send promotional emails or messages when permitted by law;
  • comply with tax, accounting, legal, regulatory, and recordkeeping requirements;
  • enforce our policies, agreements, and legal rights; and
  • protect our business, customers, service providers, and other parties.

4. Legal Bases for Processing

Where the European Economic Area, United Kingdom, or other applicable laws require us to identify a legal basis, we may process personal information based on:

Contract: To process your order, receive payment, deliver products, provide customer support, and perform our agreement with you.

Legitimate interests: To operate and improve our business, prevent fraud, secure the Site, understand customer activity, and provide relevant services, provided those interests are not overridden by your rights.

Consent: To send certain marketing communications, use non-essential cookies, or carry out other activities requiring consent. You may withdraw consent at any time.

Legal obligation: To maintain required records, respond to lawful requests, comply with tax obligations, and meet other legal requirements.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies.

These technologies may be used to:

  • operate essential Site and checkout functions;
  • remember your selections and preferences;
  • maintain your shopping cart;
  • understand Site traffic and performance;
  • prevent fraud and enhance security;
  • measure marketing campaigns; and
  • provide or measure personalized advertising.

Cookies may include:

Essential cookies: Required for functions such as checkout, security, account access, and shopping-cart management.

Functional cookies: Used to remember selections and improve Site features.

Analytics cookies: Used to understand how visitors use the Site and to improve performance.

Advertising cookies: Used by us or advertising partners to measure campaigns and show advertisements that may be relevant to your interests.

You can control cookies through our cookie banner, where available, or through your browser settings. Blocking certain cookies may affect Site functionality.

Shopify provides merchants with tools for cookie consent, privacy preferences, and data-sharing opt-outs, but merchants remain responsible for configuring those tools according to their business practices and applicable laws.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Shopify

Our store is powered by Shopify. Shopify processes information to provide hosting, checkout, order management, security, analytics, and other ecommerce services.

Payment Providers

We may disclose transaction information to payment processors, banks, card networks, and financial-service providers to complete payments, prevent fraud, and resolve disputes.

Fulfillment and Shipping Providers

We may disclose your name, address, contact information, and order details to warehouses, manufacturers, fulfillment partners, postal services, and couriers.

Business and Technology Providers

We may use providers that support email delivery, customer service, reviews, Site hosting, analytics, fraud prevention, security, accounting, cloud storage, and other business operations.

Advertising and Analytics Partners

Where permitted, we may disclose device, browsing, and interaction information to advertising and analytics partners to measure campaigns, understand customer activity, and provide relevant advertising.

Professional Advisers

We may disclose information to accountants, auditors, insurers, consultants, and legal advisers where reasonably necessary.

Legal and Safety Purposes

We may disclose information when we believe it is necessary to comply with applicable laws, legal processes, court orders, government requests, or to protect legal rights, safety, property, customers, and the public.

Business Transfers

Information may be disclosed during negotiations or completion of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or transfer of all or part of our business.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where permitted or required by law.

7. Advertising, Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, certain uses of advertising cookies, pixels, analytics tools, and advertising services may be legally considered “selling,” “sharing,” or processing for targeted advertising under some United States privacy laws.

Where required, you may opt out through the Your Privacy Choices, Do Not Sell or Share My Personal Information, or data-sharing opt-out link displayed on the Site.

Where legally required and properly configured through Shopify’s customer privacy tools, recognized browser signals such as the Global Privacy Control may also be treated as an opt-out request. Shopify supports data-sharing opt-out pages and GPC handling when the relevant privacy features are enabled.

8. Marketing Communications

You may receive marketing communications from us when you have requested them or when otherwise permitted by law.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message. You may opt out of promotional text messages by following the instructions included in the message.

Even after opting out of marketing, we may continue sending non-promotional communications related to your orders, account, customer-service requests, security, or policy changes.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide products and services;
  • fulfill orders and maintain transaction records;
  • administer customer accounts;
  • comply with tax, accounting, legal, and regulatory obligations;
  • prevent fraud and abuse;
  • resolve disputes; and
  • enforce our agreements and legal rights.

Retention periods may vary based on the type of information, the reason it was collected, legal requirements, and whether an account or business relationship remains active.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee that unauthorized parties will never defeat our security measures. You are responsible for protecting your account credentials and should contact us immediately if you suspect unauthorized account activity.

11. International Data Transfers

We and our service providers may process and store personal information in countries other than the country where you live.

Those countries may have privacy laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards intended to protect personal information transferred internationally, such as contractual protections or other legally recognized transfer mechanisms.

12. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • receive a portable copy of certain information;
  • restrict or object to certain processing;
  • withdraw consent where processing is based on consent;
  • opt out of targeted advertising or certain data sharing;
  • appeal a decision relating to a privacy request; and
  • lodge a complaint with an applicable data-protection authority.

California privacy law may provide qualifying consumers with rights to know, delete, correct, and opt out of certain selling or sharing of personal information, as well as protection from discrimination for exercising privacy rights.

To exercise a privacy right, email:

info@postmalone.shop

Include the subject line “Privacy Request” and explain the right you wish to exercise. We may request information reasonably necessary to verify your identity and protect your account.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act for you.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

13. Complaints

Contact us first at info@postmalone.shop so we can review and attempt to resolve your concern.

Depending on your location, you may also have the right to submit a complaint to your local privacy or data-protection authority. Privacy notices should explain available individual rights and how concerns may be raised with an appropriate authority.

14. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact info@postmalone.shop so we can investigate and take appropriate action.

15. Third-Party Websites

The Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, accuracy, or content of third-party services. Review the privacy policy of any third-party website or service before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our operations, technologies, legal requirements, or business practices.

When we make changes, we will post the revised policy on this page and update the “Last updated” date. Where required by law, we may provide additional notice or request consent.

17. Contact Us

For questions about this Privacy Policy, concerns regarding your personal information, complaints, or requests to exercise your privacy rights, contact us using the following details:

Post Malone Official Shop
932 Middleton Road
Oldham
OL9 9SB
United Kingdom

Website: postmalone.shop
Email: info@postmalone.shop